How Vitora collects, uses, and protects your personal and health information.
Vitora Health LLC ("Vitora," "we," "us," or "our") collects information you provide directly, including your name, email address, date of birth, and health-related information necessary to provide our services. We also collect information automatically when you use our platform, such as usage data, device information, and cookies.
Health Information. As a healthcare provider, we collect and process Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). This includes laboratory results, medical history, treatment protocols, and communications with your care team.
We use your information to:
Vitora is committed to protecting your PHI in accordance with HIPAA. Your health information will never be sold to third parties. We may share your PHI with:
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest. Access to PHI is restricted to authorized personnel on a need-to-know basis.
You have the right to access, correct, and request deletion of your personal information (subject to legal retention requirements). Under HIPAA, you also have the right to access your health records, request amendments, and receive an accounting of disclosures. To exercise these rights, contact us at privacy@vitora.com.
We use cookies and similar technologies to improve your experience on our platform. You may disable cookies through your browser settings, though some features may not function properly as a result. We do not sell your browsing data to advertisers.
Our platform may contain links to third-party websites or integrate with third-party services (such as payment processors or telehealth platforms). These third parties have their own privacy policies, and we encourage you to review them.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our platform. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
For questions about this Privacy Policy or your data, contact our Privacy Officer at privacy@vitora.com or write to Vitora Health LLC, Privacy Officer, [Address].